07972 849 861

Covid-19 Policy

Covid-19 Policy

We at Woodgates Trees want to reassure our customers that we are doing all we can to protect them and ourselves during this time. Following the recent government guidelines, we are allowed to operate during this lockdown and we will continue to provide our customers with a top quality service.

We will continue to follow the 2 metre rule both on the job and with team members travelling in separate vehicles. All team members will be complying with the following conditions during this outbreak:

  • We will wash our hands or use hand sanitiser before leaving the vehicle, after commencing work, before and after eating, before and after going to the toilet.
  • All equipment will be sanitised at the beginning and end of the job.
  • We will not be accepting any food or drink from customers. We are not trying to be rude, just protecting you and ourselves.
  • We will not have any physical contact with customers. We will either stand 2 metres away wearing a facemask or if the customer would prefer to stay indoors, we will communicate via the telephone.
  • Where possible, team members will enter gardens via side entrances rather than walking through the building.
  • All quotes will now be completed by Simon, preferably over the telephone, minimising the amount contact we have with customers. Where possible, he will ask for photographs of the work required. If this is not possible, Simon will complete a site visit whilst maintaining a 2 metre distance and wearing a facemask.

If any member of the team or any member of our families shows any signs or symptoms, all work will be suspended, and all team members will go into isolation and follow current government guidelines.

Thank you for choosing Woodgates Trees and thank you for supporting us through this difficult and challenging time.

This policy will be updated as guided by the government.
Last updated 04/11/2020

Examples of our work

Happy Customers

Firstly, may I say a Big “Thank You” to you and your team for a job well done. Not only for the main job of doing the trees, but for clearing up the debris afterwards. I went down to start the cleanup process myself, and was literally ‘Stunned’ at what I saw. You would not have know I had ever had any tree works completed in the garden! Not only that, but you had also cleared the steps for me down to the beach, so again, thanks!

Roger Pugh

It’s unusual for me to supply recommendation for service providers but I was so impressed by the way you and Simon dealt with the large and unruly ash tree in the front garden here that I’m determined to make an exception in your case.

Not only did you provide an accurate estimate, which you kept to, and turn up at the time and day you said you would, but you carried out the work efficiently and cheerfully with great skill and seemingly boundless stamina. I am more than happy to recommend Woodgate’s Trees services. However, I have to warn prospective customers that they will need a good supply of coffee and an efficient kettle!

Charlie Taylor

Phillip and Simon turned up when they said they would and they did what they said they would do. Very pleased.

Mrs Bulger